We’re extremely excited to be welcoming two new full-time members to the Pure Adapt family.
In September we set out to hire a “Sales, Marketing, and Customer Support Specialist” for Detailed Image. We recently made an offer to our leading candidate Reece for this position. He accepted and is scheduled to start in January. Reece is a recent graduate of St. Rose college. He handled everything we threw at him exceptionally (and believe me, we didn’t make things easy on our applicants). He’s also a great culture fit – his family owns a body shop and he’s a passionate sports fan, among other things. We can’t wait to get him settled in and interacting with our customers.
I mentioned in that post in September that we “spent a very long time meticulously fine tuning our hiring process for this person.” We heard repeatedly from candidates that this was unlike any other job that they applied for. While it’s fresh in my head I plan on dedicating my next few posts to exactly what we did and why we veered away from a traditional hiring process.
The good news doesn’t stop there. We also recently had another full-time employee accept an offer from us. Bobby has been working part-time for us in the warehouse while finishing up his degree in Math at SUNY Albany. It became evident very quickly that he was an extraordinarily sharp guy. He picked things up fast (he’s one of those people you only have to say something once to), he worked extremely hard, and he was extremely accurate (important for inventory or pulling/packing orders). Often times we’d notice him doing little things more efficiently than we had trained him to do. It also doesn’t hurt that he is Mike’s cousin and that I’ve known him virtually my entire life. Again there’s a perfect culture fit with Bobby.
He’s the type of person that you don’t want to let get away. It just so happened that many of our next “pain points” were right up his alley. So we made him an offer to join us upon graduation in May as an “Analyst” (or at least that’s what I’m calling the position). He is going to be assisting Mike with our accounting and finances. He is also going to work with me on what I call data analysis projects. We have been collecting data for years now. We have more data than we’ve been able to mine. With Bobby and I both having a strong statistical background, I hope we’re able to do more of what we’ve been doing – like this shipping study from a few years ago, which I’ve continued to do yearly – as well as investigate things that we haven’t been able to get to yet, such as better forecasting models, the true lifetime value of a customer (should we be willing to pay $10 or $20 or $50 for a new registered user?), and testing out about a hundred other hypotheses I have floating around in my head.
Both Reece and Bobby will be joining Charlie full-time at our warehouse every weekday. They will be assisting Charlie in the daily operations as is necessary, just as my partners and I do now and will continue to do to some extent. While Bobby wraps up school he’ll only be working part-time, but we’re going to try to get most of the training done during the semester so that he’s ready to hit the ground running in May.
We hope that this group becomes the team that helps take Pure Adapt to the next level. It’s exciting times for us!