January 2014 Archives

Enabling Our Employees

About a month ago my partners and I were discussing that we had to start doing a better job of enabling our employees. There’s a natural progression from training, to getting most of the work done on your own, to complete mastery and ownership of a process. We realized that maybe we were unintentionally inhibiting that last part by being too quick to jump in and take control at the first sign of trouble. You have to be allowed to struggle through the problem solving… Continue reading

1/18/14

2014 Aspirations

I’ve never been a huge fan of New Year’s resolutions. This year though, I think that the change from 2013 to 2014 signifies more than just flipping the page on a calendar. The phrase “New Year’s resolutions” didn’t feel quite right so I’m going to go with “2014 aspirations” instead. I’m going to keep it simple here. I have only two aspirations for this coming year. Aspiration #1 – Focus on Revenue and Profitability Often times my partners and I have prioritized revenue growth or… Continue reading

1/4/14