December 2016 Archives

2017 Writing Goals

I’m on an eternal quest to improve my writing skills, particularly the skills that influence my work, such as writing copy for our websites, writing emails, and writing web content like this post. In 2016 I had two goals: write more regularly on my blog and write shorter emails. This will be my 59th post of 2016, the most since 2011, so I think I definitively accomplished the former. I’m doing a pretty good job on the latter as I alluded to in that post,… Continue reading

12/28/16

Amazon Fire HD 8 Tablet Review

Amazon got me with one of their Black Friday deals. The Amazon Fire HD 8 tablet without special offers was marked down to a remarkably low $74.99 (it’s $104.99 as of this writing). Despite enjoying reading books on my phone recently, I’d been casually looking for a dedicated tablet reader. I like the form factor, and I like having a dedicated device that I can use without the possibility of getting interrupted by a notification. Now that blue light blocking apps have become ubiquitous, I… Continue reading

12/20/16

Post #1,008

The other day I thought to myself “I wonder if I’m close to 1,000 blog posts?” I checked and realized that I had blew past 1,000 without even realizing it! This post is officially number 1,008. My first post was 11 years ago on November 20, 2005. The first 296 posts were on the old Blogger theme and hosted on SportsLizard, before moving over to Adam-McFarland.net and then AdamMcFarland.com. It is literally impossible to read through the posts, which is why I created the Best-Of… Continue reading

12/13/16

Our New Customer “Self Service” System Is a Game Changer

The massive project that I referred to a few weeks ago is what we’re referring to internally as “customer self service” because it allows customers to instantly resolve a variety of issues without needing to contact our customer support team. It’s been live now for a few weeks and we can already see the huge impact that it’s going to have on our business. What It Does There aren’t very many online retailers with functionality like this, and I’m sure one of the reasons why… Continue reading

12/8/16