Culture

The Albany Business Review Named Us One of the Best Places to Work for 2018!

The Albany Business Review recently named us one of their 2018 Best Places to Work award for small companies. That announcement was back in October, and today they published a short interview with my business partner Greg (behind a paywall unfortunately). The tone was intended to be pretty light/goofy, here’s an excerpt: Using one word, sum up your company’s culture. Busylaxed. A made up word that means staying busy but in a relaxed atmosphere. What is your team’s superpower? Cranking out orders! Our team can… Continue reading

12/7/18

Using Twitter for Our Weather Delay Notifications

This morning I awoke to a pretty sizable winter storm, especially for the middle of November. Due to the warmish weather we’ve had recently, the 8-10 inches of snow that we received felt more like 8-10 inches of sleet. It was heavy and wet to move, and the roads were not great this morning. I’ve advocated in the past for employers to be smarter about days like today. Unless you’re a doctor or a police officer or some other job that’s critical to society, stay… Continue reading

11/16/18

We’re #16 on the List of Fastest-Growing Companies in Albany

For the third year in a row we’ve been named to the Albany Business Review’s List of Fastest-Growing Companies (link is behind a paywall). This year we were #16 with 96.31% three-year growth! Last year we were #21 with 48.37% growth, and the year before we were #18 based on five-year growth. What struck me this year when looking at the list was the current number of full-time employees. At 8 we had the second fewest of the 34 companies that submitted that information. Many… Continue reading

6/23/18

Memorial Day Madness – When Systems Get Pushed to the Limit

Typically, I don’t spend a ton of time within our day-to-day operations. More so than anyone else at our company, I’m usually working on developing features that will improve our customer experience and/or save us time and mistakes. Most of the time I’m a few steps ahead, meaning I’m creating/fixing/improving something that’s not quite a problem yet or that we probably don’t need yet, but that we think we will in the future. Having this mentality has largely saved us from ongoing total chaos as… Continue reading

5/30/18

Would Universal Health Care Encourage Entrepreneurship?

I’ve always thought that the answer to that question is a resounding yes. While I do think that employers have a role in the health, balance, and overall well-being of their employees, it never made sense to me that as an employer I decide my employee’s health care options any more than it would make sense for me to make decisions about their schools, parks, and roads. Nothing about running an e-commerce company makes me qualified for those types of decisions. We provide our employees… Continue reading

10/18/17

How to Handle a Good Employee Leaving

We recently had a really good employee leave us for a better opportunity. I think most businesses botch almost all aspects of an employee leaving, to the detriment of the employee, other employees, and the company in general. This was our first opportunity to show that isn’t the case with us, and I think overall we did a pretty good job. It seems like the last few weeks of a job often suck for the employee leaving. Their boss and co-workers resent the person for… Continue reading

8/8/17

Letting Go to Grow: Why Delegating “Ownership” Matters

I accepted my first and only full-time engineering job at Schick with a few months left in my last semester of college. I had done a nine-month internship at the company. But the main reason that I decided to go back without even interviewing anywhere else had nothing to do with my previous experience there. It was my new boss. The department that he ran didn’t exist when I had interned there. He was young, energetic, and extraordinarily intelligent. We hit it off when I… Continue reading

6/13/17

“I Have a Question…”

Towards the end of 2015 we noticed a problem. Too often our employees would interrupt us to ask a question that they could easily find an answer to themselves. This was particularly a problem in our old office – an interruption would often interrupt everyone else because we were so tightly packed. The problem wasn’t exclusive to the office though, the same thing would happen via Skype when someone was working remotely. And to be fair, it wasn’t exclusive to our employees either – sometimes… Continue reading

5/16/17

Extending Our Employee Benefits To Warehouse Associates

We recently hired two more warehouse associates, bringing our total team to eleven (five warehouse associates, three salaried employees, and us three owners). We keep our job posting up on our website year-round, although we only open the application form when we’re accepting applicants. Each time we make a few tweaks to the application but for the most part it remains relatively the same. This time though, we added a really important bullet: Long term employees are eligible for health insurance and Simple IRA with… Continue reading

3/7/17

How We Structure Paid Time Off For Full-Time Employees

One of the many decisions that requires some effort when hiring full-time employees is how to structure paid time off. We put a lot of thought into these decisions in 2010 when we brought on our first full-time employee. Since that time we’ve found that these policies have worked out really well for a small company like ours. PTO vs Sick Time + Personal Time + Vacation Time This, I think, is the first choice we made. Should we divide up sick, personal, and vacation… Continue reading

1/9/17