Now that we have our team in place, there’s a new “normal” in the warehouse that’s much different than it was at any time in the past. There are a lot more people there on a daily basis, doing a wider variety of things. When this transition occurred we took the opportunity to change a few routines to better fit the company culture that we wanted going forward.
One such example is the routine cleaning around the warehouse: the bathroom, the kitchen area, sweeping, mopping, taking out the garbage, etc. The stuff you’d have a janitorial service do if you were a huge company. We didn’t want this to fall back on just our warehouse operations manager or on any one employee (or even part-time employees). We wanted everyone to share in the work equally. We all spend a lot of time there. We all want it to be a clean, comfortable environment. And none of us have “warehouse cleaning staff” in our job description.
We decided to equally divide up the tasks so that each employee has a specific responsibility. As owners, we took up arguably the worst task: cleaning the bathroom. It can be the most disgusting and it needs to be done frequently.
Why did we give ourselves bathroom duty? To set an example. We’re all equal as people. No work is beneath anyone if it’s important to the business. And, most importantly, that every job large or small should be done with excellence. We expect great work from everyone at every part of their job, not just the glamorous work.
Which is why on my turn I’ve been scrubbing that bathroom from top to bottom as if my job depended on it passing inspection from the worst germaphobe on earth. I try to remember to do all of the extras like clean the mirror, wipe down doorhandles, stock extra toilet paper and paper towels, and the like. There’s no better example you can set than enthusiastically scrubbing a toilet.