Sometimes I need to remind myself that you never quite know what goes on inside a business unless you work there. Most businesses, especially good businesses, are still chaotic messes when you get right down to it. There are an incalculable number of moving parts that almost never all function properly at once.
And yet, almost every day there’s something: employees are sick, a prospective hire fails a drug test, our vendors can’t ship us the right products, our bank keeps messing up automated payments, there’s a technical issue with the website or one of the dozens of services we rely on. Usually multiple things are wrong at once. And that’s just the minor stuff: floods and audits happen too.
It is a constant influx of chaos, which you either embrace or you don’t, but it’s likely this way at every business that strives to be great. Business is hard. Stuff goes wrong. For everyone, not just me or you.