Email

DI Emails Have Gone Responsive

Responsive design aint just for web browsers. With users reading email on more and more devices, it has become increasingly important to send responsive email newsletters. The problem is that it’s a total pain in the ass. However difficult responsive web design is – and it is plenty difficult – email is many magnitudes harder. Think IE8 is hard? Try designing for Outlook. Each webmail client has it’s own list of things that it strips out and/or doesn’t support, and each looks slightly different in… Continue reading

6/10/14

No Reply Necessary

As I’ve written about before, internal email can be challenging. The most ambiguous part of internal email – email sent within the company – is knowing when to reply and when not to. As I wrote in that post in 2012: Know when to respond and when not to. This is a tough one. I like to put myself in other people’s shoes. If I would want a response from them – even if it’s just “great idea!” or “keep me posted, I’m interested” –… Continue reading

5/15/14

Back in Control of My Inbox

I wrote a lot about how I manage my inbox several years back (see Making Email Efficient, My Email Bliss, and Not All Email is Created Equal). The methodologies outlined in those posts served me well for years, however a lot has changed since then: I receive a lot more email, we’ve grown quite a bit, we have a team of employees, and I’ve gotten married and bought a house. Re-reading those posts years later, it’s almost laughable how little applies to me in 2014…. Continue reading

2/27/14

Email on Vacation is a Thing of the Past

Since leaving my job in 2006 I haven’t taken a true vacation. I’ve taken plenty of trips, many of them fun and relaxing, but at no point have I ever gone more than a business day or two without checking my email. Often I just checked it and moved on in a few minutes, but plenty of other times I got sucked into something and lost an hour or two that should have been spent having fun. It’s impossible to unplug when you’re still tethered… Continue reading

2/6/14

“What’s the most challenging part of working for yourself and how do you work through this challenge?”

I was recently interviewed by Laurel Staples of the Go Fire Yourself blog. I really dig her site and her approach to encouraging entrepreneurship. One of my favorite questions from the interview was: Q: What’s the most challenging part of working for yourself and how do you work through this challenge? A: I think the biggest challenge is time management. When you have partners, employees, suppliers, customers, etc all vying for your attention things can get hectic. It can be tough to prioritize what’s really… Continue reading

10/16/13

The Email Wasteland Of Former Employees

Picture this: you shoot an email over to a contact at a company you work closely with. Maybe it’s a vendor or a benefits provider or your landlord. Point is, it’s someone that you have done regular business with for a while and have probably spent a ton of money with. You rely on them, they rely on you. A few days go by and you don’t get a reply from someone who is normally pretty prompt. You think “maybe they’re on vacation or just… Continue reading

7/2/13

Why I Check Email First Thing Every Day

Every once in a while when reading an article about email productivity I’ll see a reference to the book Never Check E-Mail In the Morning: And Other Unexpected Strategies for Making Your Work Life Work by Julie Morgenstern. Right up front I’ll say that I haven’t read the book, but have seen it referenced enough to know the idea behind the technique. From this Lifehacker article Top 10 Smart and Lazy Ways to Save Your Workday: Author of Never Check Email in the Morning Julie… Continue reading

9/9/10

Not All Email is Created Equal

Despite getting less email with our recent changes, I still get a decent amount of email.  Some of it needs a reply from me, some of it needs to be looked at and reviewed by me but doesn’t require a reply, and the rest of it isn’t very important at all. I’ve written before about how I handle my email. I still think that the majority of people leave their inbox open all day long with little alerts popping up every time new mail arrives,… Continue reading

2/25/10

My Email Bliss

Back in September I wrote a post entitled Making Email Efficient about how much I detest the distraction of email and what I’ve done to minimize that distraction without hurting our business. The quote I posted from Tim Ferris pretty much sums up how I feel: E-mail (and all of its Crackberry/digital leash/Twitter cousins) is the largest single interruption in modern life. In a digital world, creating time therefore hinges on minimizing e-mail. Since then I’ve made some major improvements.  Here is the addendum to… Continue reading

12/12/08

Making Email Efficient

According to Tim Ferriss: E-mail (and all of its Crackberry/digital leash/Twitter cousins) is the largest single interruption in modern life. In a digital world, creating time therefore hinges on minimizing e-mail. How bad is it really? A Loughborough University study “found that it takes an average of 64 seconds to recover your train of thought after interruption by email. So people who check their email every five minutes waste 8 1/2 hours a week figuring out what they were doing moments before.” Wow. Not only… Continue reading

9/9/08